Customers With Disabilities

Forgot Account Information?

Do you have a Verizon Telephone Number?
YES

Please enter your Verizon phone number below.

 
Verizon Telephone Number
Enter your Verizon home phone number. If you do not have home phone service with Verizon, click "No" above to enter your account number instead. Mobile numbers or alternate phone numbers are not acceptable.
Do you have a Verizon Telephone Number?
NO

Please enter your Verizon account number.

 
Enter your account number found on your account statement.
Do you have a Verizon Telephone Number?
YES

Enter your Verizon telephone number and Temporary Identification Code

 
Verizon Telephone Number
Enter your Verizon home phone number. If you do not have home phone service with Verizon, click "Enter Verizon Account Number" tab on the left to enter your account number instead. Mobile numbers or alternate phone numbers are not acceptable.
 
Identification Code

When you received your Temporary Identification Code from Verizon, please enter it here. If you need to request a Temporary Identification Code, select Request Temporary Identification Code.
Do you have a Verizon Telephone Number?
NO

Enter your Verizon account number and Temporary Identification Code

 
Enter your account number found on your account statement.
 
Identification Code

When you received your Temporary Identification Code from Verizon, please enter it here. If you need to request a Temporary Identification Code, select Request Temporary Identification Code.
Enter your Verizon account number and either the amount of your last bill
or last payment amount.
 
Enter your account number found on your account statement.
Verizon Telephone Number
Enter your Verizon home phone number. If you do not have home phone service with Verizon, click "Enter Verizon Account Number" tab on the left to enter your account number instead. Mobile numbers or alternate phone numbers are not acceptable.
Identification Code

When you receive your Temporary Identification Code from Verizon, please enter it here. If you need to request a Temporary Identification Code, enter a valid Verizon phone number and click "Request Now"
Enter your account number found on your account statement.

 

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